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Social Care Network

Our Services

As part of New York's Social Care Network, NYREACH connects Medicaid members with essential services that support health and wellbeing.

What is the Social Care Network?

New York's Social Care Networks (SCNs) are regional hubs designed to bridge the gap between healthcare and social services. Established under the NY Health Equity Reform (NYHER) 1115 Waiver, these networks connect Medicaid members with critical Health-Related Social Needs (HRSN).

5
NYC Boroughs
4
Core Services
24/7
Care Navigation
Free
For Medicaid Members

Housing Support

Assistance with finding safe and stable housing, including help with applications, home modifications for accessibility, and eviction prevention services.

  • Housing search assistance
  • Application support
  • Home modification help
  • Eviction prevention
  • Utility assistance

Nutrition Access

Healthy food options including home-delivered medically-tailored meals through Epicured, healthy grocery boxes, and emergency food assistance.

  • Medically-tailored meals (Epicured)
  • Healthy grocery boxes
  • Pantry program access
  • Emergency food assistance
  • Nutrition education

Transportation

Help getting to medical appointments, social service offices, and other essential destinations through our Uber Health partnership.

  • Medical appointment rides
  • Social services transportation
  • COVID vaccination rides
  • No app required
  • Door-to-door service

Care Navigation

Dedicated support to help you find and use the resources you need, connecting healthcare with social services.

  • Personalized care coordination
  • Resource identification
  • Benefits enrollment help
  • Healthcare system navigation
  • Follow-up support

Who is Eligible?

Social Care Network services are available to New York Medicaid members who have been identified as having Health-Related Social Needs (HRSN).

  • Must be enrolled in New York Medicaid
  • Identified as having social needs affecting health
  • Referred by healthcare provider or self-referral

Ready to Get Started?

Contact us to learn more about eligibility and how to access these services. Our care navigators are here to help.

Our Service Partners

We work with trusted partners to deliver high-quality services to our community.

Epicured
Uber Health
Essen Health Care
CommonPoint